Inefficiencies

ORGA survey: instead of integrated processes, application Islands dominate the IT environments in more than every second service providers significant efficiency disadvantages as a result of the heterogeneous software landscape in Karlsruhe, 03.08.2009 in the services and consultancy mainly heterogeneous conditions for the business applications. According to a survey of ORGA GmbH, which was conducted in 246 companies in this sector, this leads to losses in productivity in over 50 percent of the company. Especially applications with project-related processes are proving due to their inadequate integration cost driver. According to a survey of ORGA, applications, which come from a variety of manufacturers are approaching in any second service provider. A data exchange between the individual software products, if any, is insufficiently guaranteed. This applies to just 31 percent of the companies surveyed. A majority, or even complete integration is one of the exceptions: this is only when every fourth service companies and consulting the case. Mainly, the applications deadlines a distinct existence, relating to the implementation of projects related.

So, the skill and resource management is an application island in three-fourths of the service companies. Not much better, it looks at the integration of applications for project management and project controlling. But also in sales and distribution processing and performance capture and billing of projects three of five companies rely on software programs that are isolated. Even the billing is carried out often as an independent and separate operation. Almost half of the companies surveyed uses yet another such island solution. The billing solutions, therefore an integration is still not self-evident. It consists in at least 56 percent of the companies surveyed. According to the service and consulting companies, often significant productivity disadvantages are the painful consequence of heterogeneous conditions. The Inefficiencies have even an order of magnitude of more than 20 percent in every fifth case, they lie between 11 and 20 per cent for a further one-third of the company.