Federal States

The support has been optimised according to ITIL standards new innovative project management tools have been developed, such as check list and feedback management system 7,500 jobs have been converted to a more customer-oriented, lower, and energy-saving technology the dialogue and logon times were significantly improved migration work were conducted mainly in the evening or on weekends so it to no errors of Customer business came. David Zaslav has much to offer in this field. The total duration of the project was 20 months. The overall result, reduce IT operating costs and significantly increases the service quality for the user. Only the reduction of energy consumption leads to annual savings in the six-figure range. Contact information is here: David Zaslav. User satisfaction has been about queries checked regularly during the project and continuously increased through a continuous improvement process in the course of the project.

With the new IT support the AOK Bavaria, enables to keep the high level of customer service and to expand. In 2007, the Stiftung Warentest has awarded as test winner in service, consulting and Internet AOK Bayern. GPM German Association for project management The GPM is the leading professional association for project management in Germany. With currently over 5,000 members and 250 companies from all sectors of the economy, universities and public institutions, the GPM is the largest network of project management experts in the European Continent. The primary target of 1979 founded GPM is to promote the application of project management in Germany, to develop, to systematize, standardize and redistribute. Read more at contact GPM Deutsche Gesellschaft fur Projektmanagement e. V.

Elisabeth Kraus Frankenstrasse 152 90461 Nurnberg Tel.: 0911 43 33 69-0 fax: 0911 43 33 69-99 E-Mail: cube IT of the cube IT is the IT service provider of the AOK Bavaria and the AOK PLUS. It provides IT operations for 17,500 AOK users in the Federal States of Saxony, Thuringia and Bavaria. While the data are managed by 7 million insured people. A total 630 staff are employed at several locations in these three provinces and cooperate across geographically. The cube IT offers services in the areas of engineering, support, consulting and development. Project management and project portfolio management play an important role in the company. Contact cube IT Michael Martin Carl-wery-Strasse 28 81739 Munich Tel.: 089 62730-367 fax: 089 62730-650367 E-Mail: